Privacy Policy
Last updated: January 11, 2026
1. Introduction
Prompt Screener ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility monitoring service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (email address, company name)
- Brand and competitor information you provide for monitoring
- Custom prompts and queries you create
- Payment information (processed securely by our payment provider)
- Communications you send to us
We automatically collect:
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our AI visibility monitoring service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Improve our services and develop new features
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (hosting, analytics, payment processing)
- Professional advisors (lawyers, accountants) when necessary
- Law enforcement when required by law or to protect our rights
- Other parties in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at contact@promptscreener.com.
8. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Services
Our service interacts with third-party AI platforms (such as ChatGPT, Gemini, Perplexity) to monitor your brand visibility. We only send the prompts you configure and receive AI responses for analysis. We do not share your personal information with these platforms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@promptscreener.com.